Signs & Marks
Data Protection Notice
We are the data controller – how can you contact us?
This Data Protection Notice is intended to inform you about how Signs & Marks processes the personal data you have provided to us, or which we have collected in connection with recipient of newsletters/Trend board updates.
We will only process your personal data in accordance with this Data Protection Notice and the legislation to which we are subject, including Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (“the General Data Protection Regulation”), and Act No. 502 of 23 May 2018 on supplementary provisions to the General Data Protection Regulation (“the Data Protection Act”), as well as other legislation which supplements these rules.
Signs & Marks Group is the data controller for the processing of the personal data which we have received about you. You can find our contact information below.
Signs & Marks
Kratholmvej 43
DK-5260 Odense
Central Business Register (CVR) no. 27385494
Telephone: (+45) 60 10 65 05
E-mail: info@signs-marks.com
2. Contact information
If you have any questions about our processing of your data, you are always welcome to contact us:
• e-mail: info@signs-marks.com
• telephone: (+45) 60 10 65 05
What personal data we collect, where we collect it, the purposes thereof, and the legal basis for the processing of your personal data
We take the protection of personal data seriously and strive for the greatest possible transparency regarding our collection and processing of personal data. When we process personal data about you, you must know what data we process and for what purposes.
When you subscribe to one or more of our newsletters or trend boards, we collect data about your name, your e-mail address, nationality, IP-adresse, source, time and date for subscription, the newsletter(s) you wish to receive, and that you have given your consent to receive newsletters by e-mail. Depending on the newsletter(s) you subscribe to, we also collect data about the company/organization you work for, your job title, telephone number, address, and the name of your Instagram profile, blog, or similar. The purpose is to send you newsletters which you have requested, and to establish documentation that you have given your consent to receive newsletters by e-mail, see Article 6(1)(a) of the General Data Protection Regulation.
When you subscribe to our newsletter, we primarily collect the data directly from you. This is done, for example, when you subscribe via our website or when you request newsletters in connection with trade fairs, partner events and various other activities.
When you sign up for Signs & Marks’ trend board/newsletter, we use a third-party marketing platform to monitor our, based on click behavior and thus what you are particularly interested in reading. We do this to increase the relevance of our newsletters to you as a user.
We use the marketing platform Mailchimp. See their privacy policy here
Your behavior within our newsletter is registered via Signs & Marks’ E-mail marketing platform using UTM tracking parameters. The purpose of the processing is to send you targeted newsletter content. You have at all times an unconditional right to object to the processing of your personal data for profiling cf. the General Data Protection Regulation art. Art. 21, para. 2.
Storage of your personal data
We delete your personal data when we no longer have an objective purpose for storing and processing this data.
Data collected in connection with your subscription to our newsletters will be deleted when your consent to receive newsletters is withdrawn unless we have a legal obligation to store the data.
However, we store documentation of your consent for two years after you withdraw it in accordance with the guidelines set by the Danish Ombudsman.
Your rights
The General Data Protection Regulation grants you several rights in relation to our processing of data about you. To establish transparency regarding the processing of this data, we inform you below about your rights.
Right of access
You are at all times entitled to request information from us about, among other things, the personal data we have registered about you, the purpose of the registration, the categories of personal data, recipients of the personal data, and the origin of this personal data.
You have the right to obtain a copy of the personal data we process about you. If you would like a copy of your personal data, send a written request to dpo@visitdenmark.com. You may be asked to provide proof that you are the person you claim to be.
Right to rectification
You have the right to rectification of incorrect personal data we have relating to you. If you become aware of errors in the personal data we have registered about you, you are encouraged to contact us in writing so that the personal data can be rectified.
Right to erasure
In certain cases, you have the right to erasure by us of all or parts of your personal data prior to the time of our standard general deletion. This applies, for example, if you withdraw your consent and we do not have another legal basis to continue the processing. To the extent that continued processing of your data is necessary, e.g., for our compliance with legal obligations: to establish, assert or defend legal claims, we are not obliged to delete your personal data.
Right to restriction of processing
In certain cases, you have the right to restrict the processing of your personal data to mere storage, e.g., if you believe that the data we process about you is not correct.
If you have the right to restrict the processing, we may only process your data – apart from storage – with your consent, or for the purpose of establishing, asserting or defending a legal claim, or to protect a person or important societal interests.
Right to object
In some cases, you have the right to object to our otherwise legal processing of your personal data. You also have the right to object to the processing of your data for direct marketing purposes including profiling.
Right to data portability
In some cases, you have the right to obtain the personal data you have provided to us in a structured, commonly used and machine-readable format, and to have this personal data transferred to another data controller.
Right to withdraw consent
You have the right to withdraw consent that you have granted to us for a given processing of your personal data. If you wish to withdraw your consent, please contact us at info@signs-marks.com
Right to complain
You have the right to submit a complaint to the Danish Data Protection Agency, Bor-gergade 28, 5, 1300 Copenhagen K, Denmark, regarding Signs & Marks Group’s processing of your personal data. A complaint can be submitted by e-mail to dt@datatilsynet.dk
Security
We have taken adequate technical and organisational safeguards to prevent personal data from being accidentally or illegally destroyed, lost, altered or damaged, and to prevent unauthorized access or abuse by third parties.
Only employees who have a legitimate need for access to your personal data to perform their work have access to this data.
Changes to this information
If we make changes to this Data Protection Notice, you will be notified of these changes to the extent that the changes concern the processing of your personal data and.
Updated 08.06.2022
Terms & conditions
General terms and conditions for trade with Signs & Marks
Generally
The following terms and conditions apply to all deliveries from Signs & Marks, unless otherwise agreed in writing.
Prices
All prices are offer prices in the indicated currency. Prices are valid as specified in the offer.
Unless otherwise expressly stated, offers are not binding on Signs & Mark after the expiration date.
Prices stated in offers and order confirmations are on offer sheet date and Signs & Marks bill based on these current prices.
The buyer is obliged to accept the changes in prices that is attributable to changes in taxes, Duties, etc. whether those changes directly or indirectly attributable to the product ordered.
Payment
Terms of payment figure deal.
If payment is not carried out on time, according to the terms of payment, bear interest at 2% per year, month started. Signs & Marks retains title to the goods sold or held pending deliveries until payment has been made.
Delivery
Any mention of the delivery time is estimated required and stated approximate.
Delivery is, unless otherwise agreed to in order confirmation agreed delivery address and week.
Conditions must appear in the offer or order confirmation.
Signs & Marks ApS is entitled to delay the delivery time, if exceeded thereof rendered necessary by circumstances that Signs & Marks control, see. Section. Force Majeure.
Late delivery does not entitle the purchaser to compensation for any direct or indirect loss, for whatever reason. In case of delay the buyer is not entitled to rescind the contract.
The purchaser is obliged to purchase the goods. If the buyer cannot purchase the agreed party or parts thereof, bill Signs & Marks goods at the agreed delivery date. The goods then left on Signs & Marks warehouse at the purchaser's risk and expense. Minimum one week before the scheduled date of delivery the buyer can submit request for a change of date of delivery, and in special cases, the buyer and Signs & Marks with that minimum period agreement altering the time of delivery.
Force majeure
Signs & Marks ApS is not responsible for the delay of delivery or hindrance caused by war, blockade, strike, lock-out, transport accidents, fire, flood, extraordinary weather conditions, import or export restrictions, supply difficulties or other events which delay, prevent or hamper delivery for reasons that are beyond Signs & Marks control.
Signs & Marks invocation of force majeure in accordance with the above shall not entitle the buyer to cancel the placed order.
Whether a delay falls under the above, there cannot be a claim for Signs & Marks, as the buyer will only be entitled to rescind the contract under Danish law accordingly, and only if there is no force majeure.
Return / replacement
Granted not of Signs & Marks, all Signs & Marks services are the order produced goods / services and can therefore not of Signs & Marks used in another context.
Warranty
When the purchaser finds defects in a delivered product, the buyer must immediately and in minimum of 5 days as indicated on order confirmations inform Signs & Marks thereof,
The shortcomings of a delivered product, Signs & Marks is entitled to make replacement or repair.
All products purchased from Signs & Marks is governed by the Danish Sale of Goods Act. Remember to save your invoice, should there be a problem. Sale of Goods Act provides a One-year warranty on all products, valid from the date of receipt. It is a prerequisite for complaint processing, the error is not caused by incorrect use or other harmful behavior. When Signs & Marks receives a complaint about a product, process the complaint as soon as possible. Signs & Marks with any claim require documentation in the form of copy of invoice - or in the form of a printout of Signs & Marks order confirmation.
If Signs & Marks does not offer repair or replacement, the buyer can cancel the purchase or claim a proportional reduction in the price if Danish law justifies this. Further remedies, such as the right to compensation is not given.
Signs & Marks is not liable for defects that the buyer in writing addressed in reviews, including print, digital information, samples, proofs and the like.
Buyer is not entitled to a price reduction or to refuse to accept the ordered by minor deviations from approved samples or specifications agreed upon.
Signs & Marks has the right to increase or decrease the supply of up to 10% of the agreed amount. In cases where paper, fabric or other material is manufactured specifically for the order, the Signs & Marks is entitled to a more or less delivery beyond 10% of the agreed amount, but not exceeding the material supplier's delivery conditions.
Property rights, copyrights, etc.
The copyright of Signs & Marks developed processes, products, concepts, creative proposals, original materials, etc. belongs Signs & Marks and may not without Signs & Marks approval be undertaken.
What Signs & Marks has provided or commissioned by providing processing, intermediate products, materials, tools, etc. for use in the delivery is Signs & Marks property. This applies whether the obtained invoiced separately.
The above rights may be waived only in another written agreement form.
Product Liability
Unless otherwise provided by mandatory provisions, Signs & Marks product liability shall be limited as set out in the section below.
Signs & Marks ApS is only liable for damage that the product sold inflict persons or property if the damage was caused by negligence on the part of Signs & Marks.
Signs & Marks is not responsible for damage to products which it sold included, like Signs & Marks is not liable for damage that occurs while it sold the buyer takes possession.
Unless it is specifically agreed between the Parties, the purchased item is not sent to the United States, Canada and other overseas countries without separate product liability governing these areas. The insurance paid by the Buyer. Signs & Marks cannot be held liable for claims that could be covered by such insurance.
Signs & Marks product liability shall in no event exceed DKK 0.5m., And Signs & Marks ApS is not liable for consequential loss or other indirect losses.
To the extent Signs & Marks incurs liability to the third party, the buyer is obliged to keep Signs & Marks to the same extent as
Signs & Marks liability is limited in accordance with the above. If a third party involving Signs & Marks in a product liability case by the ordinary courts, the purchaser agrees to be co-plaintiff or third party proceedings before the same court.
To the extent a third party makes a product liability claim, and this third party or buyer reserves the right to withdraw Signs & Marks or Signs & Marks suppliers, the buyer shall immediately inform Signs & Marks thereof.
Governing Law and Jurisdiction
Danish law applies, excluding CISG (UN Convention on Contracts for the International Sale of Goods), unless otherwise agreed.
Venue: The seller's local court or the Maritime and Commercial Court of Copenhagen.
Updated September 2006
